I need to do a hard reset on my samsung propel SGH-A767 phone...i'm locked out because my friend forgot the code that he had on it before he sold it to me


That's a soft reset ms. prettynails4....

A couple of things to mention:

1. This fix is NOT for unlocking the network (to use on other carriers), but rather this is for a 4-8 digit phone privacy lock that you may have forgotten what you set it to
2. If you run this fix, it will wipe out all data on the phone, effectively starting from scratch
3. You must remove the SIM card before initiating this or it will be wiped, also, leaving you with need to go buy a new one
4. You need to call Samsung to get the reset code: 800.987.4357 Tell them that you want to hard reset (wipe) your phone and you need the code. (They'll probably stay on the line with you and help you complete the task)

To hard reset the phone
To do a hard reset (because that is the only way you will be able to get back into the phone if you do not have the privacy unlock passcode.

1. Turn off the phone
2. Remove the back cover (battery compartment)
3. Remove the sim card
4. Turn on the phone
5. When it boots up and gets to the error message about the sim, enter the code provided by Samsung and press Return
6. Let the phone restore to original factory image and reboot
7. Turn phone off and install sim card
8. Replace back phone cover
9. Turn on the phone
10. You're ready to roll

All a hard reset is..is taking the battery out while the phone is powered on.


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