Top drawer can not be open

The top drawer is stuck and can not be open. There is a beeping sound non stop and display shows f9 with picture of a spanner

Hi there, If you have had an F1 you need to dry out the product in order to reset the flood switch. This is a simple process as follows: 1. Ensure product is disconnect from wall so that it has no power. 2. Open the bottom drawer and put your hand in through the gap where the bottom of the bottom drawer comes out and feel the base of the cabinet that houses the drawers for water. 3. If there is water present dry it out as much as you can with paper towels or old rags. This machine is designed to drain all water to the front of the base of the cabinet away from the flood switch that sits at the back left corner of the cabinet base that the drawers are fitted into. 4. When you have base of the cabinet dry you need to ensure that the switch has not moisture on it in order for it to reset and allow you to start using the product. This can be done 2 ways: 1. leave bottom drawer open for 24-48 hours to allow natural air circulation to dry out the connection. or 2. position a hair dryer to blow air into the back left corner of the base of the cabinet and dry it out quicker. This still make take up to 6 hours as the flood switch had a protective cover over it to try to prevent F1's for small spills. 5. When the product had been dried out, important that you make sure it has, when you switch on the machine the F1 should be gone and ready to use. Please run each drawer seperately on a rinse cycle to confirm to yourself that it flooding was possibly caused by something blocking the sprayarm, or something stacked too high or something got stuck in the pump temporarily stopping it from draining effectively or the product suddsing too much from spilt rinse aide in one of the drawers. If each drawer runs successfully you should be in the all clear to start using it again. Please note though: if something blocks the spray arm that is directly linked to the pump your drawer will flood as a result. If you have something stuck in the pump peventing it from draining effectively ie a toothpick or piece of broken crockery this will cause your product to flood, but you will hear an louder than normal sound when the pump is running. And finally if you spill rinse aide in your drawer when filling it clean all spilt rinse aide to prevent unit from over sudsing when running. Regards KAR-Ltd

the f1 is the flood sensor....a leak has accured....either a dish to larger or lid motor has failed. will need to remove bottom drawer and soak up water and then let air dry for a day or two....turn off the breaker this will keep it from beeping and running the pumps....after drying unit will run, but need to watch the dishes you put in drawers.

The water sensor is malfunctioning. It believes that there is still water, so the pumps run and the washer will not continue on its cycle. replace the water sensor, or dry it out so it functions properly

sometimes if the heater is faulty only one drawer will work and the other drawer will flash f1

If this is a double drawer dishwasher and bottom drawing is functional but top drawer won't open means the controller on top drawer is faulty or power circuit is locked. If turning the mains power off and back on makes no difference then controller could be the problem. One way to test is to take the controller from bottom drawer and replace that in the top drawer. This requires a lot of patience and experience with electronic stuff. If you are not brave enough to test then call the technician. The controller is about $200 to buy. Make sure the mains power socket is taken out before working on the dishwasher internals.


the lids on dishdrawers are pulled down and sealed by lid activaters. there r two types, the screw type and the magnetic solonoid type. the reason your draw gets stuck is your lid activator is not releasing. there are 2 reasons for this 1st- 1 or both activators are faulty. 2nd the lid activator control board is faulty, which is located under the bottom drawer.pull the draw out and see if u can see if the lid is down on 1 side or both sides.please reply 4 more help.