The camera focus is not working

The lense on the camera is not working properly when i turn the camera it shows a message.

"Turn power off and on again"

i have done that several times and is not working, the lense would try to go in/out and thats about it, what can i do??????/

thank you


Try this link...if removing the batteries as directed on the link dosen't work , you may have to follow instructions on resetting your camera there is a link for this on that page...