I have a Bosch washing machine (Classixx) which has been problem-free since I bought it just 6 years ago. Today I tried to clean the drain pump to check for debris / fluff. I've never done this before, and followed manual instructions, up to 'Completely remove the pump cap'. No matter what I do, I just can't get it to shift - I don't even know what position the cap should be in in order to do this. I would really appreciate some help. Many thanks, Dorrie

Look for a small hole in the cover with a wire you can press the release tab.. remove bosch pump cover 1) insert wire in small hole in cover 2) while pressing in on wire twist cover 3) remove cover 4) with the handles of plires twist off pump cover Let me know if it helps or I can go deeper into it.