My fisher and paykel top loading q washing machine won't start. It beeps and lights 5 and 8 come on. Any ideas what the issue might be?


Q top loader

Disconnect the washer for few minutes (5min) then connect it again and press cancel, before you start any cycle, good luck

That is fault code 9 machine not sized
9. (00001000) Size Switch Error
The Display size switch setting does not match that which is stored in memory.
Action GW Machines: Reselect the size of the machine by using the SIZE SETTING
MODE.
To set the size switch, turn the power on at the power point and off at
the console. Press and hold Wash Temperature Setting Up then
press Power. SmartDrive will give 4 short beeps and the pattern of
LEDs will change.
One of the following buttons needs to be pushed to lock the size into
memory.
• Press Wash Temperature Setting Up, the Cold LED is on for 5.5kg
(560mm wide).
• Press Water Level Up, the Low Water LED is on for 6.5kg / 7.0kg
(600mm wide).
517790C
35
• Press Spin Speed Up, the Spin Hold LED is on for 7.5 / 8.0kg
(650mm wide).
• Press Power to confirm the setting and also exit this mode.
Action IW Machines: To access Size Setting Mode, push and hold the Fabric Care button
and then press the Power button to enter Size Setting mode. Select
the correct size on the display by pushing the Adjust button to
highlight the correct size. Size setting is then achieved by pressing
the Power button. Powering off will set the size into the memory.
Note: Fault code 9 will only be logged into the memory of IW machines. GW and MW
machines can display this fault but it will not be recorded.

Hi just read your posting.Now on the wash progress line of lights ,there will be 8 in this row.Starting from the left to the right which lights are lit.Is it the 2nd ,3rd and 7th or the 1st, 4th and 8th ---etc---?Please reply with additional information and I can help you rectify this fault on your machine.Looking forward to your reply

Hi just read your posting.Have you selected cold only?Are the hoses from the taps going to the correct water valve?Cold tap to c on the machine and hot tap to h on the machine.What is the model number of the machine?The model number sticker is on the back of the machine up top.Please reply with additional information and I am sure I can help rectify the fault.Looking forward to your reply/

Hi there
That fault is the pump blocked error (no change in water level).
i have a quick and easy way to solve this problem.

first turn the machine off then tilt the machine back and lean it on something(a chair or wall), look underneath, in the top right hand corner of the plastic outer boul you will see a small pump motor it has a fan on it spin this fan and if it is hard to turn that means there is somthing stuck in the drain pump keep turning the fan and try to free whatever is stuck in the pump, then try the machine on spin again all goin well the object in the pump should come out with the drain water(doing this will not harm the machine) if the object is still stuck you will need to get the water out of the machine (bailing or siphioning will work) and tilt the machine back again and take the wires off the pump and there should be a white tab on the boul holding the pump on pull this tab and twist the pump anticlockwise about a quarter turn(you will need a few towels or a boul or bucket to catch the water) and it should come off exposing the blockage.
Hope this solves your Problem.

Nick

Turn machine OFF on the front panel. Hold down the Water Temp Down button and press the POWER button. Release buttons. You are in Diagnostic mode.With your service sheet ,Diagnostic chart will explain where the error lights pattern and the path to your solution are.My advice is this....there is a known problem with the wire harness connectors,and the contact that is made at the point of connection.One at a time remove each connector starting at your main control board ,some where there is a loose connection.


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