My case logic optical mouse will not link up - Case Logic Computers & Internet


Is this a wired or wireless mouse?

If this is a wired mouse, try connecting it into different USB port or different computer so that you would know if there's a problem with the USB ports or with the computer or with the mouse.

If this is wireless, try the following:

1. Replace the batteries of the mouse.
2. Make sure that the mouse is turned ON.
3. Try connecting the USB wireless adapter of the mouse into different USB ports.
4. Connect also the adapter into different computer.
5. Make sure that there's no interference between the adapter and the mouse such as wireless phones, cell phones and other wireless devices.

Wireless mouse, cordless phones and cellphones are all running at 2.4Ghz frequency, so if there's a wireless device that's running on the same wireless freq, then it would interfere with the mouse that would cause the mouse not to work.

If same problem occurs after checking everything, then contact the manufacturer of the mouse for RMA (repair).

Have a great day!



More: