Model MAH-6500 Neptune Washer. Unit is 4 years


Model MAH-6500 Neptune Washer. Unit is 4 years old. Recently started getting LO code after wash cycles completed. If I unplug and wait >2 minutes (per manual), I can usually get door open after soem effort. I can hear cycling taking place as if to unlock. Getting door to open after resetting is hit or miss.

they have a balance ring on the front of the tub and it's full of water

why is my washer leaving brown black lines on my clothes

This is now the 3rd time this has happened. The 1st 2 times it cost me ~$100 to have a technician come in and fix.

This time, I did it easily. For my Maytag Neptune washer, I removed the back panel (2 screws). On the bottom tray is the water discharge pump. On the output side of the pump there is a small cavity under the rubber flapper where a nickle fits perfectly. I removed the nickle, reattached the output drain line. started it up ...

and viola! the problem solved.

I had the exact same problem. nd code (no-drain) at the end of the cycle and when I opened the door the machine was still full of water. I took the back panel off the washer and disconnected the drain hose from the pump. (You're going to get quite a bit of water gushing out at you so be prepared with towels or a shop vac.) At this point you should see a little rubber disc over the end of the section you just exposed on the pump. This is a little drain flap. Just lift it up and you should be able to see into the pump a little bit. At this point I poked around in there with my finger and found a hair pin stuck in the pump! I wasn't able to get it out from this end of the pump so I disconnected the big rubber boot which connects the wash drum to the pump. Then I was able to twist the pump (counter clock-wise) and release it from the washer base. I didn't have to disconnect any wires and was then able to see into the other side of the pump and pull the hairpin out. Put everything back together and it's worked fine ever since. I've never even looked inside a washing machine before but it really was really fairly simple. Now my husband really does think I'm a domestic Goddess. I said he should take me out to dinner with the money we saved on a service call!!

About 14 gallons on average. More depending on absorption of clothes in tub (cottons will soak up more water).


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