WHAT IS THE WARRANTY PERIOD ON MATAG MVWB850WL WASHING MACHINE. WE BOUGHT IT 3/17/11. I AM GETTING F1 AND LF CODES


Keypad/User Interface Failure

F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.#$%^

f1 error code is a defective touch pad or control board.. the f3 error is a shorted temp sensor.. you might be better off just getting a new oven. check on price of parts first.

The warranty period in force when you bought the machine will be stated in the accompanying literature.

Your machine is nearer 7 years old than 6 and it is unlikely to be still under warranty unless insurance underwritten.

IE: Water level (246) was not reached in 8 minutes
UE: Imbalance: Load too small, too large objects between tubs
OE: Drain problem took longer than 10 minutes to drain
FE: Overflow issue drain pump running to comp
PE: pressure sensor (sensor out)
dE: door error. open door. switch is out
LE (with a a slash in the
middle of L. Upside down F) Thermistor out
CE: Over amping Too much soap wrong soap
LE: hall sensor shorted/destroyed from sudslock
bE: Ball sensor loose connection/out of order
EE: eeprom out test mode only
PF: power failure momentary interruption of shocktricity

Service notes and manual

I year then you need an extended warranty from an appliance company

This was copied from a website called WORLD OF WASHERS....I just copied the whole paragraph......sounds like some $$$
Let me know if this helps.......mtg

I am new to this online blog stuff, so I figured an email would be best. I own a Kenmore Elite Oasis washer Model #110.27042602. Everytime we try to use the washer we get error code F1 flashing. This happens withins seconds of the machine first starting to fill and about ten times thereafter until enough water gets into the tub for balance, I assume. We have started pouring about 2 gallons of water onto the clothes in the tub by hand before starting the machine which usually works. About half the time the machine stops again between wash and rinse cycle as it starts to fill with water again.

In my online research, I guess its good we don't have error code F51, but this is a pain and 1 year warranty has passed. It appears I may need to get a new Machine Motor Control Assembly. Any thoughts????

Thank you,
Darrell S.


Darrell,

I'm probably not going to tell you anything you don't already know. You know you may have to replace the motor control assembly, so you have done your due diligence.

I found a thread related to your problem at the "Samurai Appliance Repair Forums" at ApplianceGuru.com. That link will take you to the discussion, in case you haven't already read it. The poster described a situation identical to yours, and I have also read of this problem at other sites on the web.

Contained within that thread is a link to a Service Matters (Whirlpool Corp.) tech sheet related to the F1 error code. This is the document any qualified servicer will refer to when addressing your problem. Here is a link to that sheet in case you want to have it on hand in the event of a service call.

The tech sheet calls to replace the control, but only after three other tests have been conducted. Everything I have read indicates the control will be replaced the vast majority of the time. I am not a technician, but I would say there really is no way around that.

Please keep in mind that this sheet applies to specific models and serial numbers within the Whirlpool line. There may be a separate sheet for your washer, but I imagine the end result is the same.

The million dollar question is how much will such a repair cost. I am seeing prices ranging from $150 to $200 just for the part. With labor, you will probably have at least $300 invested in this repair. I would encourage you to contact Whirlpool at 866-769-7260. I have read instances of other owners receiving satisfactory service in out-of-warranty situations via this number. Whirlpool knows these washers are ****, so they no doubt have a scripted procedure in place to deal with these situations. Be firm, but also be polite. Maybe drop the word "recall" and see what happens.

Normal warranty is 1 year not 6 for sure .

LF Error code: LF stands for long fill and occurs when the water level does not change for a period of time after the valves are turned on.

All washers are designed to operate with a water supply pressure of 20-100 PSI. When the pressure drops below 20 PSI the washer can have the following problems:

* Slow Fill- low water pressure reduces the speed at which water flows into the machine.
o Verify the pressure at all other water sources in the house (i.e. sinks, showers, etc..). If you find other places where the pressure is low, the problem is not with the machine but with the water supply.
* Continuous Fill- The valve may not fully seat under 20 PSI which would allow for a constant flow even when the machine is not supposed to be filling.
o Contact the water company to verify the pressure being supplied to the house.
* dispenser- Needs a minimum amount of pressure to function. May dispense constantly, at the wrong time, or not at all.
o A plumber may need to be consulted if the pressure is found to be too low.

Things you can check :

* Are the Hot and Cold water faucets turned on
* Are the water hoses kinked
o Make sure all the hose are straight and able to flow water
* Are the screen inside the water valve plugged
o Inlet valve should be free of debris and rust.
o Turn off water and remove the inlet hoses from washer.
o Remove any accumulated film or particles.
o Assure rubber washers are in the end of each inlet hose.
o Reinstall hoses, turn on water and check for leaks.

Error codes can be caused by a Power Surge or other electrical anomaly,attempt to return the washer to operation by following the Hard Reset procedure below.

1. Unplug or turn the circuit breaker off for 30 seconds.
2. Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
3. Press the Pause/Cancel/Stop button twice to clear the display.
4. Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.


More: