Wash cycle dial wont turn...will still push in and pull to start


Worked fine last night..today dial acts like it is stripped...will push in and can be pulled to start and stop...but I have to manually turn dial...small circular plate under knob

This is another solution that doesn't involve any parts. My dial was spinning and would not engage. I noticed that when I tried to push the outer knob in to stop the machine, it had a lot of play in it. In fact it did. I removed the clip and the knob/dial, removed the console (3 screws behind it), and checked where the timer was mounted to the front panel. There is only one screw holding the timer to the front panel on the left side of the timer (facing the machine). The other side is held in by (you guessed it) a plastic clip molded into the front panel. The clip on the right side was broken, allowing the entire timer assembly to move when trying to change the cycle - giving the appearance the timer knob was worn out. Thanks GE for a 3 cent shortcut instead of another screw.

I fixed mine by simply running 2 stainless 6 x 1" sheet metal screws through the front panel into the standoffs on the timer assembly. The machine is such a piece of cheap junk that I didn't care about the appearance of the screws on the front panel, although they really don't look too bad.

Hope this helps someone else who made the mistake of buying this machine.

We have a GE WJRR4170 washer, with the same problem. At first I thought I might have to unscrew the entire control panel just to replace the knob. However, replacing the knob turns out to be easy.

Right behind the knob, holding it in place, is a nylon/plastic retainer clip. If you pull out the knob (into the "start" position), you will get easier access to the retainer clip. You can use a flathead screwdriver to push the clip out. The knob then will slide easily off the metal stem. A GE replacement knob costs $9 or $10, depending on the source.

Shame on GE, but the knob is designed terribly. The part of it that engages the dial has eight, flimsy plastic teeth. At any time, four of these are supposed to engage four little slots in the dial. However, the way the knob is designed, there will be a lot of wear and tear on these plastic teeth, so they'll wear out on every single machine.

Good luck to the many people who will have this problem!


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